Privacy Policy

Last updated: 2026.

Pontiria d.o.o., Zagreb, Croatia (hereinafter: "Pontiria") respects your privacy and is committed to protecting personal data in accordance with applicable regulations, including the General Data Protection Regulation (EU) 2016/679 (GDPR).

This Privacy Policy explains what data we collect, for what purpose we use it and what your rights are.

1. Data Controller

The controller of personal data is:

Pontiria d.o.o.
Zagreb, Croatia
E-mail: info@pontiria.com

2. What Data We Collect

Pontiria may collect the following personal data:

first and last name
e-mail address
phone number (if provided by the user)
content of the message or enquiry submitted via the contact form or e-mail

We do not collect special categories of personal data (sensitive data).

3. Purpose of Data Processing

We process your personal data solely for the following purposes:

responding to enquiries and messages
communication relating to potential collaboration
providing information about our services at your request

Data is not used for automated decision-making or profiling.

4. Legal Basis for Processing

Personal data is processed on the basis of:

your consent (by submitting an enquiry or message)
Pontiria's legitimate interest in responding to received enquiries

5. Data Storage and Retention

Your personal data is retained only for as long as necessary to fulfil the purpose of processing, or as required by applicable regulations.

After that period, data is deleted or anonymised.

6. Sharing Data with Third Parties

Pontiria does not sell, rent or transfer personal data to third parties, unless required by legal obligations or at the request of competent authorities.

7. Your Rights

In accordance with the GDPR, you have the right to:

request access to your personal data
request correction of inaccurate data
request erasure of data ("right to be forgotten")
restrict the processing of data
object to processing
withdraw consent at any time

To exercise your rights, please contact us at: info@pontiria.hr

8. Cookies

The website pontiria.com uses cookies to ensure basic functionality and improve the user experience.

What are cookies?

Cookies are small text files stored on your device when you visit a website.

Which cookies do we use?

Essential cookies — enable the basic functioning of the website
Analytical cookies (if active) — used for anonymous analysis of site traffic and content improvement

We do not use cookies for advertising or tracking for marketing purposes without your consent.

Managing cookies

You can control and delete cookies at any time through your browser settings.

9. Data Security

Pontiria implements appropriate technical and organisational measures to protect personal data from unauthorised access, loss or misuse.

10. Amendments to the Privacy Policy

Pontiria reserves the right to amend this Privacy Policy at any time. All amendments will be published on this page.

11. Contact

If you have any questions regarding this Privacy Policy or the processing of personal data, please contact us at: info@pontiria.com